I deal with customers

{
    "node": {
        "id": "MB-12-2",
        "name": "I deal with customers ",
        "description": "Job duties",
        "levelDisplayCode": "B1",
        "durationMinutes": 3,
        "availableOnWeb": true,
        "unitOrder": 5,
        "moduleOrder": 2,
        "nodeOrder": 2
    },
    "seo": {
        "title": "Ako obsluhovať zákazníkov po anglicky",
        "subtitle": "Zoznámte sa s kľúčovými frázami týkajúcimi sa obsluhy zákazníkov.",
        "metaDescription": "Naučte sa, ako 'riešiť požiadavky zákazníkov' a ďalšie frázy o obsluhe zákazníkov."
    },
    "lessons": [
        {
            "id": 307890,
            "name": "I deal with customers ",
            "language": "EN",
            "videoUrl": "https://dev.cdn.beespeaker.com/videos/BUZZ-307890_1754315552342_libx265.mp4?Expires=1783771888&Signature=hksauJrjzTHuY2ZQZpo6h-iBbEjOfJet~k6EtLRMsLA1Vear8YeCGav1nidbakaxKd3wAoYgGKEhPHZJsbETO~k7KtVTckmS1LGFImw7YBzZwQ0gKgcu2jT58-bb9UgOici5ogNUzLQxyE-ONX1wN98m6jlwJ8GukH4wHc4w-lAoyxU1rc4IdUtVUVsGfhL7-sazazrmrWdBb742ijVzfXF5whp~sxQJfCAFy6oJOE5R2CmkLTEz1LrCDaua510-bQeEaWRQcLIbxF7T5gqjn6DFEsZ3YlvY3uHW1aB7MeYoVNCXekX0oYG~wSZ55dlMULY7mOLd589nSDR0NtbMIw__&Key-Pair-Id=K1XG2B8ZBLUIMM",
            "parts": [
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "deal with",
                    "textTranslation": "starať sa o",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "I deal with customer requests",
                    "textTranslation": "Starám sa o požiadavky zákazníkov",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "____ ____",
                    "textTranslation": "starať sa o",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "_ ____ ____ ________ ________",
                    "textTranslation": "Starám sa o požiadavky zákazníkov",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "starať sa o",
                    "textTranslation": "____ ____",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Starám sa o požiadavky zákazníkov",
                    "textTranslation": "_ ____ ____ ________ ________",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                }
            ]
        },
        {
            "id": 307891,
            "name": "I advise customers ",
            "language": "EN",
            "videoUrl": "https://dev.cdn.beespeaker.com/videos/BUZZ-307891_1754315829501_libx265.mp4?Expires=1783771888&Signature=z5pnlJIoaGqlMQJ5iwKOBs03n4IOAmYx9dRdRbG2uNXSaSyBLMkE2OYMdtF52gPNKFh55MCBr3wXjOVXl6vBDap5KDGxpzrtuDy6RrfEpD-DpgoBp1mlXJ48QO9jGePkJNI8OKuoKgniZZIde~9FDPiKo8YnyT2MogidvXSe9EiXNfKeVc7T~Dms637iVhWtvQuejJtDr-Y77PUVBQlv3j2Q-bawPMHLT5Ygqgv4yqy-sZNqQtLVJDN0BdJOCx1HFofJJq~bMUhcy5PQKOb7MFScTHxNBi1CDXOS6yzMqGfcNfSXdLmy75jfkDQZbSjkhfioWDnSmTJvzZLDTup3pA__&Key-Pair-Id=K1XG2B8ZBLUIMM",
            "parts": [
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "advise customers",
                    "textTranslation": "radiť zákazníkom",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "I advise customers on the best mode of transport",
                    "textTranslation": "Odporúčam zákazníkom najlepší spôsob dopravy",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "______ _________",
                    "textTranslation": "radiť zákazníkom",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "_ ______ _________ __ ___ ____ ____ __ _________",
                    "textTranslation": "Odporúčam zákazníkom najlepší spôsob dopravy",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "radiť zákazníkom",
                    "textTranslation": "______ _________",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Odporúčam zákazníkom najlepší spôsob dopravy",
                    "textTranslation": "_ ______ _________ __ ___ ____ ____ __ _________",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                }
            ]
        }
    ],
    "keyPhrases": [
        {
            "source": "manage client expectations",
            "translation": "riadiť očakávania klientov"
        },
        {
            "source": "perform administrative tasks",
            "translation": "vykonávať administratívne úlohy"
        },
        {
            "source": "provide support to colleagues",
            "translation": "poskytovať podporu kolegom"
        },
        {
            "source": "suggest suitable options",
            "translation": "navrhnúť vhodné možnosti"
        },
        {
            "source": "recommend the most efficient way",
            "translation": "odporučiť najefektívnejší spôsob"
        },
        {
            "source": "offer travel advice",
            "translation": "ponúknuť cestovné poradenstvo"
        }
    ],
    "vocabulary": [
        {
            "source": "obligation",
            "translation": "povinnosť"
        },
        {
            "source": "responsibility",
            "translation": "zodpovednosť"
        },
        {
            "source": "task",
            "translation": "úloha"
        },
        {
            "source": "transportation",
            "translation": "doprava"
        },
        {
            "source": "journey",
            "translation": "cesta"
        },
        {
            "source": "distance",
            "translation": "vzdialenosť"
        },
        {
            "source": "route",
            "translation": "trasa"
        },
        {
            "source": "schedule",
            "translation": "harmonogram"
        }
    ],
    "sentences": [
        {
            "source": "My job involves managing schedules and appointments.",
            "translation": "Moja práca zahŕňa riadenie plánov a schôdzok."
        },
        {
            "source": "I often assist in training new employees.",
            "translation": "Často pomáham pri školení nových zamestnancov."
        },
        {
            "source": "Effective communication is essential in my role.",
            "translation": "Efektívna komunikácia je v mojej úlohe nevyhnutná."
        },
        {
            "source": "It is important to manage client expectations to ensure satisfaction.",
            "translation": "Je dôležité riadiť očakávania klientov, aby sa zabezpečila spokojnosť."
        },
        {
            "source": "I need to perform administrative tasks to keep everything organized.",
            "translation": "Musím vykonávať administratívne úlohy, aby som udržal všetko organizované."
        },
        {
            "source": "Providing support to colleagues helps create a positive work environment.",
            "translation": "Poskytovanie podpory kolegom pomáha vytvárať pozitívne pracovné prostredie."
        },
        {
            "source": "I always advise customers to consider their budget.",
            "translation": "Vždy radím zákazníkom, aby zvážili svoj rozpočet."
        },
        {
            "source": "Customers often ask how to choose the best mode of transport.",
            "translation": "Zákazníci sa často pýtajú, ako si vybrať najlepší spôsob dopravy."
        },
        {
            "source": "I advise customers to check the schedules before traveling.",
            "translation": "Radím zákazníkom, aby si pred cestovaním skontrolovali harmonogramy."
        },
        {
            "source": "It is important to suggest suitable options for each travel situation.",
            "translation": "Je dôležité navrhnúť vhodné možnosti pre každú cestovnú situáciu."
        },
        {
            "source": "Many people want to recommend the most efficient way to travel.",
            "translation": "Mnoho ľudí chce odporučiť najefektívnejší spôsob cestovania."
        },
        {
            "source": "Travel agencies often offer travel advice to help customers.",
            "translation": "Cestovné kancelárie často ponúkajú cestovné poradenstvo, aby pomohli zákazníkom."
        }
    ],
    "dialogue": [
        {
            "role": "Manager",
            "source": "Can you describe your main responsibilities?",
            "translation": "Môžete opísať svoje hlavné zodpovednosti?"
        },
        {
            "role": "Employee",
            "source": "Sure, I manage client expectations and perform administrative tasks.",
            "translation": "Iste, riadim očakávania klientov a vykonávam administratívne úlohy."
        },
        {
            "role": "Manager",
            "source": "That sounds great. Do you also provide support to colleagues?",
            "translation": "To znie skvele. Poskytujete aj podporu kolegom?"
        },
        {
            "role": "Employee",
            "source": "Yes, I often help them with various projects.",
            "translation": "Áno, často im pomáham s rôznymi projektmi."
        },
        {
            "role": "Customer",
            "source": "Can you help me decide on transportation for my trip?",
            "translation": "Môžete mi pomôcť rozhodnúť sa o doprave na moju cestu?"
        },
        {
            "role": "Advisor",
            "source": "Of course! I advise customers to consider their options based on distance.",
            "translation": "Samozrejme! Radím zákazníkom, aby zvážili svoje možnosti na základe vzdialenosti."
        },
        {
            "role": "Customer",
            "source": "What do you recommend for a short journey?",
            "translation": "Čo odporúčate pre krátku cestu?"
        },
        {
            "role": "Advisor",
            "source": "I suggest suitable options like buses or trains.",
            "translation": "Navrhujem vhodné možnosti, ako sú autobusy alebo vlaky."
        },
        {
            "role": "Customer",
            "source": "Thank you for the travel advice!",
            "translation": "Ďakujem za cestovné poradenstvo!"
        }
    ],
    "faq": [
        {
            "question": "Čo znamená 'manage client expectations'?",
            "answer": "'Manage client expectations' znamená riadiť očakávania klientov, aby sa zabezpečilo ich uspokojenie."
        },
        {
            "question": "Aké sú 'administrative tasks'?",
            "answer": "'Administrative tasks' sú rôzne administratívne úlohy, ktoré pomáhajú pri organizácii práce."
        },
        {
            "question": "Prečo je 'provide support to colleagues' dôležité?",
            "answer": "'Provide support to colleagues' znamená poskytovať podporu kolegom, čo prispieva k pozitívnej atmosfére v práci."
        },
        {
            "question": "Čo znamená 'suggest suitable options'?",
            "answer": "'Suggest suitable options' znamená navrhovať vhodné možnosti v danej situácii."
        },
        {
            "question": "Ako môžem použiť 'recommend the most efficient way'?",
            "answer": "'Recommend the most efficient way' sa používa, keď chceme odporučiť najlepší spôsob cestovania."
        },
        {
            "question": "Čo je 'offer travel advice'?",
            "answer": "'Offer travel advice' znamená dávať rady týkajúce sa cestovania, aby sme pomohli ostatným pri plánovaní."
        }
    ],
    "navigation": {
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