I deal with customers

{
    "node": {
        "id": "MB-12-2",
        "name": "I deal with customers ",
        "description": "Job duties",
        "levelDisplayCode": "B1",
        "durationMinutes": 3,
        "availableOnWeb": true,
        "unitOrder": 5,
        "moduleOrder": 2,
        "nodeOrder": 2
    },
    "seo": {
        "title": "Come gestire i clienti in inglese",
        "subtitle": "Scopri le frasi chiave per il servizio clienti e le responsabilità.",
        "metaDescription": "Impara a 'gestire le richieste dei clienti' e altre frasi per il servizio clienti."
    },
    "lessons": [
        {
            "id": 307890,
            "name": "I deal with customers ",
            "language": "EN",
            "videoUrl": "https://dev.cdn.beespeaker.com/videos/BUZZ-307890_1754315552342_libx265.mp4?Expires=1783771286&Signature=y~38D~xF60xDCT05C0jJyaD6P0iXxqN8WqY8-Tpk0FDtrTYc7rX5IHw1~mUNvHgQA0osISsu~GXaujO5P9fZzu8xnctK4HX73feoHuCeKDi5U~dDlfw1jRGb81Q7plT49LIg39AWEAIsbwGWVBp4098Cz0tXh1RVBi~LBKVuLbPOpiO9e90P7939mtHatNksVxhNEBG85Vk2ggPcE1IiS-FpjL14qf8EUE96c5PHALtmBBzqwBtlSX1bd6aZD4Pbu354UgQugsuwiOf77GD81hQ4ixy9QZVBKaoEr7LBWyY14ALjNqMmaGpRV2vV11pnOpzwzP-3f-6rNPQEhNnZ5w__&Key-Pair-Id=K1XG2B8ZBLUIMM",
            "parts": [
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "deal with",
                    "textTranslation": "occuparsi",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "I deal with customer requests",
                    "textTranslation": "Mi occupo delle richieste dei clienti.",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "____ ____",
                    "textTranslation": "occuparsi",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "_ ____ ____ ________ ________",
                    "textTranslation": "Mi occupo delle richieste dei clienti.",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "occuparsi",
                    "textTranslation": "____ ____",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Mi occupo delle richieste dei clienti.",
                    "textTranslation": "_ ____ ____ ________ ________",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                }
            ]
        },
        {
            "id": 307891,
            "name": "I advise customers ",
            "language": "EN",
            "videoUrl": "https://dev.cdn.beespeaker.com/videos/BUZZ-307891_1754315829501_libx265.mp4?Expires=1783771286&Signature=xis30tVpsb~0NMzpek1rByHxyg3anxVFZFsPzldjgKPMBLL1hBGqe5lhH9L2CdS0Nuw9jZEHWHMao6KiEtooA93evOYYW1zFbFJ8jBmBia6IG6BKTI~U77ZkOsJNxZ2uI47RBOspvmk6QyAea0LBWuInnU3v8Ky3j188hv2N9O0Q2NWRxCiHo0Nc8et53InwIFD2r-r6XPsqfuf3rZhWXasst1uEOAmWcOvNxRR24LdLoPIi4qCI0Iva0LSfEsQkZqpjSgXPSlKF7dcbLfkMk-p0CQVdXR-rXFEO3~kD85LvUmRBGdcIKoDPQf7ys7sx9owhwrs4wnl2jC9OSVCK3w__&Key-Pair-Id=K1XG2B8ZBLUIMM",
            "parts": [
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "advise customers",
                    "textTranslation": "consigliare i clienti",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "I advise customers on the best mode of transport",
                    "textTranslation": "Consiglio ai clienti la migliore modalità di trasporto.",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "______ _________",
                    "textTranslation": "consigliare i clienti",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "_ ______ _________ __ ___ ____ ____ __ _________",
                    "textTranslation": "Consiglio ai clienti la migliore modalità di trasporto.",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "consigliare i clienti",
                    "textTranslation": "______ _________",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Consiglio ai clienti la migliore modalità di trasporto.",
                    "textTranslation": "_ ______ _________ __ ___ ____ ____ __ _________",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                }
            ]
        }
    ],
    "keyPhrases": [
        {
            "source": "manage client expectations",
            "translation": "gestire le aspettative dei clienti"
        },
        {
            "source": "perform administrative tasks",
            "translation": "eseguire compiti amministrativi"
        },
        {
            "source": "provide support to colleagues",
            "translation": "fornire supporto ai colleghi"
        },
        {
            "source": "suggest suitable options",
            "translation": "suggerire opzioni adatte"
        },
        {
            "source": "recommend the most efficient way",
            "translation": "raccomandare il modo più efficiente"
        },
        {
            "source": "offer travel advice",
            "translation": "offrire consigli di viaggio"
        }
    ],
    "vocabulary": [
        {
            "source": "obligation",
            "translation": "obbligo"
        },
        {
            "source": "responsibility",
            "translation": "responsabilità"
        },
        {
            "source": "task",
            "translation": "compito"
        },
        {
            "source": "transportation",
            "translation": "trasporto"
        },
        {
            "source": "journey",
            "translation": "viaggio"
        },
        {
            "source": "distance",
            "translation": "distanza"
        },
        {
            "source": "route",
            "translation": "percorso"
        },
        {
            "source": "schedule",
            "translation": "orario"
        }
    ],
    "sentences": [
        {
            "source": "My job involves managing schedules and appointments.",
            "translation": "Il mio lavoro comporta la gestione di programmi e appuntamenti."
        },
        {
            "source": "I often assist in training new employees.",
            "translation": "Spesso assisto nella formazione di nuovi dipendenti."
        },
        {
            "source": "Effective communication is essential in my role.",
            "translation": "Una comunicazione efficace è essenziale nel mio ruolo."
        },
        {
            "source": "It is important to manage client expectations to ensure satisfaction.",
            "translation": "È importante gestire le aspettative dei clienti per garantire la soddisfazione."
        },
        {
            "source": "I need to perform administrative tasks to keep everything organized.",
            "translation": "Devo eseguire compiti amministrativi per tenere tutto organizzato."
        },
        {
            "source": "Providing support to colleagues helps create a positive work environment.",
            "translation": "Fornire supporto ai colleghi aiuta a creare un ambiente di lavoro positivo."
        },
        {
            "source": "I always advise customers to consider their budget.",
            "translation": "Consiglio sempre ai clienti di considerare il loro budget."
        },
        {
            "source": "Customers often ask how to choose the best mode of transport.",
            "translation": "I clienti chiedono spesso come scegliere il miglior modo di trasporto."
        },
        {
            "source": "I advise customers to check the schedules before traveling.",
            "translation": "Consiglio ai clienti di controllare gli orari prima di viaggiare."
        },
        {
            "source": "It is important to suggest suitable options for each travel situation.",
            "translation": "È importante suggerire opzioni adatte per ogni situazione di viaggio."
        },
        {
            "source": "Many people want to recommend the most efficient way to travel.",
            "translation": "Molte persone vogliono raccomandare il modo più efficiente per viaggiare."
        },
        {
            "source": "Travel agencies often offer travel advice to help customers.",
            "translation": "Le agenzie di viaggio offrono spesso consigli di viaggio per aiutare i clienti."
        }
    ],
    "dialogue": [
        {
            "role": "Manager",
            "source": "Can you describe your main responsibilities?",
            "translation": "Puoi descrivere le tue principali responsabilità?"
        },
        {
            "role": "Employee",
            "source": "Sure, I manage client expectations and perform administrative tasks.",
            "translation": "Certo, gestisco le aspettative dei clienti e eseguo compiti amministrativi."
        },
        {
            "role": "Manager",
            "source": "That sounds great. Do you also provide support to colleagues?",
            "translation": "Sembra fantastico. Fornisci anche supporto ai colleghi?"
        },
        {
            "role": "Employee",
            "source": "Yes, I often help them with various projects.",
            "translation": "Sì, spesso li aiuto con vari progetti."
        },
        {
            "role": "Customer",
            "source": "Can you help me decide on transportation for my trip?",
            "translation": "Puoi aiutarmi a decidere sul trasporto per il mio viaggio?"
        },
        {
            "role": "Advisor",
            "source": "Of course! I advise customers to consider their options based on distance.",
            "translation": "Certo! Consiglio ai clienti di considerare le loro opzioni in base alla distanza."
        },
        {
            "role": "Customer",
            "source": "What do you recommend for a short journey?",
            "translation": "Cosa raccomandi per un viaggio breve?"
        },
        {
            "role": "Advisor",
            "source": "I suggest suitable options like buses or trains.",
            "translation": "Suggerisco opzioni adatte come autobus o treni."
        },
        {
            "role": "Customer",
            "source": "Thank you for the travel advice!",
            "translation": "Grazie per i consigli di viaggio!"
        }
    ],
    "faq": [
        {
            "question": "Cosa significa 'manage client expectations'?",
            "answer": "'Manage client expectations' significa gestire le aspettative dei clienti per garantire la loro soddisfazione."
        },
        {
            "question": "Quali sono i 'administrative tasks'?",
            "answer": "'Administrative tasks' sono vari compiti amministrativi che aiutano nell'organizzazione del lavoro."
        },
        {
            "question": "Perché è importante 'provide support to colleagues'?",
            "answer": "'Provide support to colleagues' significa fornire supporto ai colleghi, il che favorisce un'atmosfera positiva sul posto di lavoro."
        },
        {
            "question": "Cosa significa 'suggest suitable options'?",
            "answer": "'Suggest suitable options' significa suggerire opzioni adatte in una determinata situazione."
        },
        {
            "question": "Come posso usare 'recommend the most efficient way'?",
            "answer": "'Recommend the most efficient way' si usa quando vogliamo consigliare il modo migliore di viaggiare."
        },
        {
            "question": "Che cos'è 'offer travel advice'?",
            "answer": "'Offer travel advice' significa dare consigli di viaggio per aiutare gli altri nella pianificazione."
        }
    ],
    "navigation": {
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                "id": "WV-2",
                "order": 1,
                "name": "B1🐝 Job duties 🧑🏾‍💻",
                "durationMinutes": 15,
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                        "id": "MB-12-1",
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                        "description": "major shipping company",
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                        "availableOnWeb": true
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                        "id": "MB-12-2",
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                        "description": "Challenge time",
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                        "id": "MB-12-4_AI",
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                        "description": "Catch up with an old friend",
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                "order": 2,
                "name": "B1🐝 Problems at work 🚫",
                "durationMinutes": 15,
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                        "id": "MB-13-1",
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                        "description": "Informing about problems",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/teacher_x-sm.png",
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                    },
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