I deal with customers

{
    "node": {
        "id": "MB-12-2",
        "name": "I deal with customers ",
        "description": "Job duties",
        "levelDisplayCode": "B1",
        "durationMinutes": 3,
        "availableOnWeb": true,
        "unitOrder": 5,
        "moduleOrder": 2,
        "nodeOrder": 2
    },
    "seo": {
        "title": "Como atender clientes em inglês",
        "subtitle": "Descubra frases-chave sobre atendimento ao cliente e suas responsabilidades.",
        "metaDescription": "Aprenda a 'lidar com solicitações de clientes' e outras expressões de atendimento."
    },
    "lessons": [
        {
            "id": 307890,
            "name": "I deal with customers ",
            "language": "EN",
            "videoUrl": "https://dev.cdn.beespeaker.com/videos/BUZZ-307890_1754315552342_libx265.mp4?Expires=1783771507&Signature=mnCN6Cyuwt9h6Bw3whZHYzjI9-zvgtxt7UDcjy9xnmn6wpvInymkEXr92AWuVZUHCfPzNgBbS-OCuwucfnevmRNSTxNzcqyXctDyDeFrC1Ixi8xuZJtwMm4uiBJtf3CRetpMoRMc~-jnE6M81VmMGLp57Nnm6T5TYE6hH2NjPHWyKv-IejskIyUEYLMrhziiP-oZqSqMFNB1~MZvsyP7AuWFnnUarmDx5ZJFZhhzPXr6q4CDVC-dNPp~RsP5pwPr0ciBWIByCKT~cUi6zq7D2zd1YiYKgCej1Z35t2v5Va7GSqlRH0jpr2Ct5N1aofN2-bSPLjvrD5zfmL5Mc0sd8g__&Key-Pair-Id=K1XG2B8ZBLUIMM",
            "parts": [
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "deal with",
                    "textTranslation": "lidar com",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "I deal with customer requests",
                    "textTranslation": "Eu lido com as solicitações dos clientes",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "____ ____",
                    "textTranslation": "lidar com",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "_ ____ ____ ________ ________",
                    "textTranslation": "Eu lido com as solicitações dos clientes",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "lidar com",
                    "textTranslation": "____ ____",
                    "textAnswer": "deal with",
                    "videoStartMs": 35719,
                    "videoEndMs": 37945
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Eu lido com as solicitações dos clientes",
                    "textTranslation": "_ ____ ____ ________ ________",
                    "textAnswer": "I deal with customer requests",
                    "videoStartMs": 38614,
                    "videoEndMs": 42531
                }
            ]
        },
        {
            "id": 307891,
            "name": "I advise customers ",
            "language": "EN",
            "videoUrl": "https://dev.cdn.beespeaker.com/videos/BUZZ-307891_1754315829501_libx265.mp4?Expires=1783771507&Signature=W5LP3pSeXIRVdxbj5Sz2phP4cxATKCONJEVK8A5tHJ1YfF~uTq-qdq5qMjmlTVIb8akbqQds0JXH67o79Cu4jKckQVw9bZrQU~cGCjbdjzC-Sj4Y~vMmaS2WTEFTYI5LYldFT5PmpBoz1PjhST6PRLGl7oDetpNfNTd8--koE3Mv5JO~SQ8CdsiDkHWwi~qrGrspAJatUnSbin3zH18nMtA3k4eBkrVxdie7CINqN0bhe-LpjG156oXFkAM1NwTIoLPnU2o4iNRCcX9izuSQZo3JczmPRWmlHyxmid07K1BXrJYdkb2Bc1VIT2czheBqtVmXztuRrlJv2n644wGMEw__&Key-Pair-Id=K1XG2B8ZBLUIMM",
            "parts": [
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "advise customers",
                    "textTranslation": "aconselhar os clientes",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "I advise customers on the best mode of transport",
                    "textTranslation": "Aconselho os clientes sobre o melhor meio de transporte",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "______ _________",
                    "textTranslation": "aconselhar os clientes",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "_ ______ _________ __ ___ ____ ____ __ _________",
                    "textTranslation": "Aconselho os clientes sobre o melhor meio de transporte",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "aconselhar os clientes",
                    "textTranslation": "______ _________",
                    "textAnswer": "advise customers",
                    "videoStartMs": 43390,
                    "videoEndMs": 46358
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Aconselho os clientes sobre o melhor meio de transporte",
                    "textTranslation": "_ ______ _________ __ ___ ____ ____ __ _________",
                    "textAnswer": "I advise customers on the best mode of transport",
                    "videoStartMs": 46844,
                    "videoEndMs": 52047
                }
            ]
        }
    ],
    "keyPhrases": [
        {
            "source": "manage client expectations",
            "translation": "gerenciar as expectativas dos clientes"
        },
        {
            "source": "perform administrative tasks",
            "translation": "realizar tarefas administrativas"
        },
        {
            "source": "provide support to colleagues",
            "translation": "fornecer suporte aos colegas"
        },
        {
            "source": "suggest suitable options",
            "translation": "sugerir opções adequadas"
        },
        {
            "source": "recommend the most efficient way",
            "translation": "recomendar a forma mais eficiente"
        },
        {
            "source": "offer travel advice",
            "translation": "oferecer conselhos de viagem"
        }
    ],
    "vocabulary": [
        {
            "source": "obligation",
            "translation": "obrigação"
        },
        {
            "source": "responsibility",
            "translation": "responsabilidade"
        },
        {
            "source": "task",
            "translation": "tarefa"
        },
        {
            "source": "transportation",
            "translation": "transporte"
        },
        {
            "source": "journey",
            "translation": "viagem"
        },
        {
            "source": "distance",
            "translation": "distância"
        },
        {
            "source": "route",
            "translation": "rota"
        },
        {
            "source": "schedule",
            "translation": "horário"
        }
    ],
    "sentences": [
        {
            "source": "My job involves managing schedules and appointments.",
            "translation": "Meu trabalho envolve gerenciar horários e compromissos."
        },
        {
            "source": "I often assist in training new employees.",
            "translation": "Eu frequentemente ajudo a treinar novos funcionários."
        },
        {
            "source": "Effective communication is essential in my role.",
            "translation": "A comunicação eficaz é essencial na minha função."
        },
        {
            "source": "It is important to manage client expectations to ensure satisfaction.",
            "translation": "É importante gerenciar as expectativas dos clientes para garantir a satisfação."
        },
        {
            "source": "I need to perform administrative tasks to keep everything organized.",
            "translation": "Eu preciso realizar tarefas administrativas para manter tudo organizado."
        },
        {
            "source": "Providing support to colleagues helps create a positive work environment.",
            "translation": "Fornecer suporte aos colegas ajuda a criar um ambiente de trabalho positivo."
        },
        {
            "source": "I always advise customers to consider their budget.",
            "translation": "Eu sempre aconselho os clientes a considerarem seu orçamento."
        },
        {
            "source": "Customers often ask how to choose the best mode of transport.",
            "translation": "Os clientes frequentemente perguntam como escolher o melhor modo de transporte."
        },
        {
            "source": "I advise customers to check the schedules before traveling.",
            "translation": "Aconselho os clientes a verificarem os horários antes de viajar."
        },
        {
            "source": "It is important to suggest suitable options for each travel situation.",
            "translation": "É importante sugerir opções adequadas para cada situação de viagem."
        },
        {
            "source": "Many people want to recommend the most efficient way to travel.",
            "translation": "Muitas pessoas querem recomendar a forma mais eficiente de viajar."
        },
        {
            "source": "Travel agencies often offer travel advice to help customers.",
            "translation": "As agências de viagens frequentemente oferecem conselhos de viagem para ajudar os clientes."
        }
    ],
    "dialogue": [
        {
            "role": "Manager",
            "source": "Can you describe your main responsibilities?",
            "translation": "Você pode descrever suas principais responsabilidades?"
        },
        {
            "role": "Employee",
            "source": "Sure, I manage client expectations and perform administrative tasks.",
            "translation": "Claro, eu gerencio as expectativas dos clientes e realizo tarefas administrativas."
        },
        {
            "role": "Manager",
            "source": "That sounds great. Do you also provide support to colleagues?",
            "translation": "Isso soa ótimo. Você também fornece suporte aos colegas?"
        },
        {
            "role": "Employee",
            "source": "Yes, I often help them with various projects.",
            "translation": "Sim, eu frequentemente os ajudo com vários projetos."
        },
        {
            "role": "Customer",
            "source": "Can you help me decide on transportation for my trip?",
            "translation": "Você pode me ajudar a decidir sobre o transporte para minha viagem?"
        },
        {
            "role": "Advisor",
            "source": "Of course! I advise customers to consider their options based on distance.",
            "translation": "Claro! Eu aconselho os clientes a considerarem suas opções com base na distância."
        },
        {
            "role": "Customer",
            "source": "What do you recommend for a short journey?",
            "translation": "O que você recomenda para uma viagem curta?"
        },
        {
            "role": "Advisor",
            "source": "I suggest suitable options like buses or trains.",
            "translation": "Eu sugiro opções adequadas, como ônibus ou trens."
        },
        {
            "role": "Customer",
            "source": "Thank you for the travel advice!",
            "translation": "Obrigado pelos conselhos de viagem!"
        }
    ],
    "faq": [
        {
            "question": "O que significa 'manage client expectations'?",
            "answer": "'Manage client expectations' significa gerenciar as expectativas dos clientes para garantir sua satisfação."
        },
        {
            "question": "Quais são as 'administrative tasks'?",
            "answer": "'Administrative tasks' são várias tarefas administrativas que ajudam na organização do trabalho."
        },
        {
            "question": "Por que 'provide support to colleagues' é importante?",
            "answer": "'Provide support to colleagues' significa oferecer apoio aos colegas, o que favorece um ambiente de trabalho positivo."
        },
        {
            "question": "O que significa 'suggest suitable options'?",
            "answer": "'Suggest suitable options' significa sugerir opções adequadas em uma determinada situação."
        },
        {
            "question": "Como posso usar 'recommend the most efficient way'?",
            "answer": "'Recommend the most efficient way' é usado quando queremos recomendar o melhor método de viagem."
        },
        {
            "question": "O que é 'offer travel advice'?",
            "answer": "'Offer travel advice' significa dar dicas sobre viagens para ajudar os outros a planejar."
        }
    ],
    "navigation": {
        "modules": [
            {
                "id": "WV-2",
                "order": 1,
                "name": "B1🐝 Job duties 🧑🏾‍💻",
                "durationMinutes": 15,
                "nodes": [
                    {
                        "id": "MB-12-1",
                        "order": 1,
                        "name": "I work for a major shipping company",
                        "description": "major shipping company",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/kasia-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "MB-12-2",
                        "order": 2,
                        "name": "I deal with customers ",
                        "description": "Job duties",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/kasia-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "MB-12-3",
                        "order": 3,
                        "name": "Dialogue",
                        "description": "What do you do?",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/kasia-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "MB-12-4",
                        "order": 4,
                        "name": "Test",
                        "description": "Challenge time",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/resources-commons/challenge_icon_type_1.png",
                        "availableOnWeb": false
                    },
                    {
                        "id": "MB-12-4_AI",
                        "order": 5,
                        "name": "Run-in at the café",
                        "description": "Catch up with an old friend",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/resources-commons/ai_tutor_scene.png",
                        "availableOnWeb": false
                    }
                ]
            },
            {
                "id": "WV-3",
                "order": 2,
                "name": "B1🐝 Problems at work 🚫",
                "durationMinutes": 15,
                "nodes": [
                    {
                        "id": "MB-13-1",
                        "order": 1,
                        "name": "Delivery delay. ",
                        "description": "Informing about problems",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/teacher_x-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "MB-13-2",
                        "order": 2,
                        "name": "Bad weather conditions. ",
                        "description": "Informing about problems",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/teacher_x-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "MB-13-3",
                        "order": 3,
                        "name": "On time ",
                        "description": "Informing about problems",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/teacher_x-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "MB-13-4",
                        "order": 4,
                        "name": "Unable to do something ",
                        "description": "Informing about problems",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/teacher_x-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "MB-13-4_AI",
                        "order": 5,
                        "name": "Handling a late shipment",
                        "description": "Report a delivery delay to your manager",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/resources-commons/ai_tutor_scene.png",
                        "availableOnWeb": false
                    }
                ]
            }
        ]
    }
}