課堂列表
Hotel
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Intro
Have you ever had any problems when you're staying at a hotel and didn't know how to report the problem to the receptionist? Here's an example dialogue. Listen and practice. Your lines will be displayed on the screen
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Mów teraz
Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.
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Mów teraz
The air conditioning isn't cooling the room, and it's very difficult for me to sleep.
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Mów teraz
Yes, it's Room Two Oh One, and my name is Jane Smith.
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Mów teraz
No, that's all. Thank you for your help.
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Powtórz ze słuchu
____ _______, ___ _______ __ ____ ___ __ ___, ___ ____ ____ ______ ____ ______ ____ ___ ___ ____________ __ __ ____.
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Powtórz ze słuchu
___ ___ ____________ _____ _______ ___ ____, ___ ____ ____ _________ ___ __ __ _____.
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Powtórz ze słuchu
___, ____ ____ ___ __ ___, ___ __ ____ __ ____ _____.
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Powtórz ze słuchu
__, ______ ___. _____ ___ ___ ____ ____.
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Przetłumacz teraz
早安，廣場旅館櫃檯。我是吉姆。需要什麼幫忙嗎？
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Przetłumacz teraz
我很抱歉聽到此事。冷氣看起來是什麼問題呢？
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Przetłumacz teraz
我對此不便很抱歉，我看看我能做些什麼來幫忙。是201號房嗎？
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Przetłumacz teraz
謝謝您，史密斯太太。我會立刻派人去你房間看看冷氣。今天還有其他事我可以協助你的嗎？
關鍵句型
report an issue
報告問題
customer support
客服支持
technical difficulties
技術困難
詞彙
重點句子
Good morning, Hotel Plaza reception. This is Jim. How can I help you?
早安，廣場飯店接待處。這裡是吉姆。我能幫助你什麼？
I'm sorry to hear that. What seems to be the problem with the air conditioning?
很抱歉聽到這個消息。空調似乎有什麼問題？
Thank you, Mrs Smith. I'll send someone to your room right away to check on the air conditioning.
謝謝你，史密斯太太。我會立即派人到你房間檢查空調。
I would like to report an issue with my room.
我想報告我房間的問題。
The customer support is available 24/7.
客服支持全天候提供服務。
We are experiencing technical difficulties with the internet.
我們的網路遇到技術困難。
實用對話
Good morning, I would like to report an issue with my room.
早安，我想報告我房間的問題。
I am sorry to hear that. What is the problem?
很抱歉聽到這個消息。問題是什麼？
The air conditioning is not working properly.
空調運作不正常。
I will contact customer support to find a solution.
我會聯繫客服支持尋找解決方案。
Thank you for your assistance.
謝謝你的協助。
常見問題
下一堂課
超過 3000 堂課，涵蓋從初學者級別 (S1) 到 B2。
B2⭐ Hotel problems 🏨
Staying at a hotel
Listen and learn
I am staying in room 502
Staying at a hotel
Hotel
Reporting a problem
Dev mode: Node detail (NodeDetailResponseDto)
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"title": "如何用英文在飯店反映問題",
"subtitle": "學習關於在飯店反映問題的關鍵用語。",
"metaDescription": "了解飯店問題反映的英文用語，並獲得幫助的技巧。查看我們的建議！"
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{
"source": "report an issue",
"translation": "報告問題"
},
{
"source": "customer support",
"translation": "客服支持"
},
{
"source": "technical difficulties",
"translation": "技術困難"
}
],
"vocabulary": [
{
"source": "complaint",
"translation": "投訴"
},
{
"source": "solution",
"translation": "解決方案"
},
{
"source": "assistance",
"translation": "協助"
}
],
"sentences": [
{
"source": "Good morning, Hotel Plaza reception. This is Jim. How can I help you?",
"translation": "早安，廣場飯店接待處。這裡是吉姆。我能幫助你什麼？"
},
{
"source": "I'm sorry to hear that. What seems to be the problem with the air conditioning?",
"translation": "很抱歉聽到這個消息。空調似乎有什麼問題？"
},
{
"source": "Thank you, Mrs Smith. I'll send someone to your room right away to check on the air conditioning.",
"translation": "謝謝你，史密斯太太。我會立即派人到你房間檢查空調。"
},
{
"source": "I would like to report an issue with my room.",
"translation": "我想報告我房間的問題。"
},
{
"source": "The customer support is available 24/7.",
"translation": "客服支持全天候提供服務。"
},
{
"source": "We are experiencing technical difficulties with the internet.",
"translation": "我們的網路遇到技術困難。"
}
],
"dialogue": [
{
"role": "Customer",
"source": "Good morning, I would like to report an issue with my room.",
"translation": "早安，我想報告我房間的問題。"
},
{
"role": "Receptionist",
"source": "I am sorry to hear that. What is the problem?",
"translation": "很抱歉聽到這個消息。問題是什麼？"
},
{
"role": "Customer",
"source": "The air conditioning is not working properly.",
"translation": "空調運作不正常。"
},
{
"role": "Receptionist",
"source": "I will contact customer support to find a solution.",
"translation": "我會聯繫客服支持尋找解決方案。"
},
{
"role": "Customer",
"source": "Thank you for your assistance.",
"translation": "謝謝你的協助。"
}
],
"faq": [
{
"question": "'report an issue' 是什麼意思？",
"answer": "'report an issue' 這個短語的意思是通知某人關於一個問題。"
},
{
"question": "'customer support' 怎麼使用？",
"answer": "'customer support' 是指提供給客戶以協助他們解決問題或詢問的服務。"
},
{
"question": "'technical difficulties' 是什麼？",
"answer": "'technical difficulties' 是指與技術或設備相關的問題。"
}
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