Hotel

{
    "node": {
        "id": "B2K55",
        "name": "Hotel",
        "description": "Reporting a problem",
        "levelDisplayCode": "B2",
        "durationMinutes": 4,
        "availableOnWeb": true,
        "unitOrder": 9,
        "moduleOrder": 2,
        "nodeOrder": 3
    },
    "seo": {
        "title": "Jak zgłosić problem w hotelu po angielsku",
        "subtitle": "Naucz się kluczowych zwrotów dotyczących zgłaszania problemów w hotelu.",
        "metaDescription": "Poznaj angielskie zwroty do zgłaszania problemów i uzyskiwania pomocy w hotelach. Sprawdź nasze porady!"
    },
    "lessons": [
        {
            "id": 303297,
            "name": "Hotel",
            "language": "EN",
            "videoUrl": "https://dev.cdn.beespeaker.com/videos/b1750_1676377262170_libx265.mp4?Expires=1783770600&Signature=LkloqaDSrU0QhTcuoX2kAr3dZ~-N3b-kdMcKj7P1NdVM1so-Zu28ndc9NPz2Pl4G1ZH3ycb0StaC2TKXD896tXWyo8qrK9BBdvEN95HYnSX8EHWKCmKFQ~n~IuhLIHzV-O~Xk8FyEWgrvj2X50vgv1weI43B~1Qqe2FJlj3QqIzJ~xPxMRQXuKtOBS~3racVb1nrMc~3iTp-2N5o0ccOYkokEYKqg8Ty7-WhPM54Ds6GLwqkDEusfjw5G0Xb2e9MUu0BmhSVesk7s6ySWr2R-GkoHi7Vo907A9ec8kbSAyN2TBuv-3z8KOLmZDizelaTduMszQ7QUvqJUB6~xKasJQ__&Key-Pair-Id=K1XG2B8ZBLUIMM",
            "parts": [
                {
                    "type": "INTRO",
                    "metaType": null,
                    "text": "Have you ever had any problems when you're staying at a hotel and didn't know how to report the problem to the receptionist? Here's an example dialogue. Listen and practice. Your lines will be displayed on the screen",
                    "textTranslation": null,
                    "textAnswer": null,
                    "videoStartMs": 11928,
                    "videoEndMs": 27557
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.",
                    "textTranslation": "Dzień dobry, recepcja hotelowa. Tu Jim. Jak mogę Ci pomóc?",
                    "textAnswer": "Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.",
                    "videoStartMs": 28463,
                    "videoEndMs": 33144
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "The air conditioning isn't cooling the room, and it's very difficult for me to sleep.",
                    "textTranslation": "Przykro mi to słyszeć. Co wydaje się być problemem z klimatyzacją?",
                    "textAnswer": "The air conditioning isn't cooling the room, and it's very difficult for me to sleep.",
                    "videoStartMs": 36416,
                    "videoEndMs": 41751
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "Yes, it's Room Two Oh One, and my name is Jane Smith.",
                    "textTranslation": "Tak mi przykro z powodu niedogodności. Zobaczę, co mogę zrobić, aby Ci pomóc. Czy to pokój 201?",
                    "textAnswer": "Yes, it's Room Two Oh One, and my name is Jane Smith.",
                    "videoStartMs": 45062,
                    "videoEndMs": 52283
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "No, that's all. Thank you for your help.",
                    "textTranslation": "Dziękuję, pani Smith. Od razu wyślę kogoś do Twojego pokoju, aby sprawdził klimatyzację. Czy jest coś jeszcze, w czym mogę Ci dzisiaj pomóc?",
                    "textAnswer": "No, that's all. Thank you for your help.",
                    "videoStartMs": 54960,
                    "videoEndMs": 62907
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "____ _______, ___ _______ __ ____ ___ __ ___, ___ ____ ____ ______ ____ ______ ____ ___ ___ ____________ __ __ ____.",
                    "textTranslation": "Dzień dobry, recepcja hotelowa. Tu Jim. Jak mogę Ci pomóc?",
                    "textAnswer": "Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.",
                    "videoStartMs": 28463,
                    "videoEndMs": 33144
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "___ ___ ____________ _____ _______ ___ ____, ___ ____ ____ _________ ___ __ __ _____.",
                    "textTranslation": "Przykro mi to słyszeć. Co wydaje się być problemem z klimatyzacją?",
                    "textAnswer": "The air conditioning isn't cooling the room, and it's very difficult for me to sleep.",
                    "videoStartMs": 36416,
                    "videoEndMs": 41751
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "___, ____ ____ ___ __ ___, ___ __ ____ __ ____ _____.",
                    "textTranslation": "Tak mi przykro z powodu niedogodności. Zobaczę, co mogę zrobić, aby Ci pomóc. Czy to pokój 201?",
                    "textAnswer": "Yes, it's Room Two Oh One, and my name is Jane Smith.",
                    "videoStartMs": 45062,
                    "videoEndMs": 52283
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "__, ______ ___. _____ ___ ___ ____ ____.",
                    "textTranslation": "Dziękuję, pani Smith. Od razu wyślę kogoś do Twojego pokoju, aby sprawdził klimatyzację. Czy jest coś jeszcze, w czym mogę Ci dzisiaj pomóc?",
                    "textAnswer": "No, that's all. Thank you for your help.",
                    "videoStartMs": 54960,
                    "videoEndMs": 62907
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Dzień dobry, recepcja hotelowa. Tu Jim. Jak mogę Ci pomóc?",
                    "textTranslation": "____ _______, ___ _______ __ ____ ___ __ ___, ___ ____ ____ ______ ____ ______ ____ ___ ___ ____________ __ __ ____.",
                    "textAnswer": "Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.",
                    "videoStartMs": 28463,
                    "videoEndMs": 33144
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Przykro mi to słyszeć. Co wydaje się być problemem z klimatyzacją?",
                    "textTranslation": "___ ___ ____________ _____ _______ ___ ____, ___ ____ ____ _________ ___ __ __ _____.",
                    "textAnswer": "The air conditioning isn't cooling the room, and it's very difficult for me to sleep.",
                    "videoStartMs": 36416,
                    "videoEndMs": 41751
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Tak mi przykro z powodu niedogodności. Zobaczę, co mogę zrobić, aby Ci pomóc. Czy to pokój 201?",
                    "textTranslation": "___, ____ ____ ___ __ ___, ___ __ ____ __ ____ _____.",
                    "textAnswer": "Yes, it's Room Two Oh One, and my name is Jane Smith.",
                    "videoStartMs": 45062,
                    "videoEndMs": 52283
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Dziękuję, pani Smith. Od razu wyślę kogoś do Twojego pokoju, aby sprawdził klimatyzację. Czy jest coś jeszcze, w czym mogę Ci dzisiaj pomóc?",
                    "textTranslation": "__, ______ ___. _____ ___ ___ ____ ____.",
                    "textAnswer": "No, that's all. Thank you for your help.",
                    "videoStartMs": 54960,
                    "videoEndMs": 62907
                }
            ]
        }
    ],
    "keyPhrases": [
        {
            "source": "report an issue",
            "translation": "zgłosić problem"
        },
        {
            "source": "customer support",
            "translation": "wsparcie klienta"
        },
        {
            "source": "technical difficulties",
            "translation": "trudności techniczne"
        }
    ],
    "vocabulary": [
        {
            "source": "complaint",
            "translation": "skarga"
        },
        {
            "source": "solution",
            "translation": "rozwiązanie"
        },
        {
            "source": "assistance",
            "translation": "pomoc"
        }
    ],
    "sentences": [
        {
            "source": "Good morning, Hotel Plaza reception. This is Jim. How can I help you?",
            "translation": "Dzień dobry, recepcja Hotelu Plaza. Tu Jim. Jak mogę pomóc?"
        },
        {
            "source": "I'm sorry to hear that. What seems to be the problem with the air conditioning?",
            "translation": "Przykro mi to słyszeć. Jaki jest problem z klimatyzacją?"
        },
        {
            "source": "Thank you, Mrs Smith. I'll send someone to your room right away to check on the air conditioning.",
            "translation": "Dziękuję, pani Smith. Natychmiast wyślę kogoś do pani pokoju, aby sprawdził klimatyzację."
        },
        {
            "source": "I would like to report an issue with my room.",
            "translation": "Chciałbym zgłosić problem z moim pokojem."
        },
        {
            "source": "The customer support is available 24/7.",
            "translation": "Wsparcie klienta jest dostępne 24/7."
        },
        {
            "source": "We are experiencing technical difficulties with the internet.",
            "translation": "Mamy trudności techniczne z internetem."
        }
    ],
    "dialogue": [
        {
            "role": "Customer",
            "source": "Good morning, I would like to report an issue with my room.",
            "translation": "Dzień dobry, chciałbym zgłosić problem z moim pokojem."
        },
        {
            "role": "Receptionist",
            "source": "I am sorry to hear that. What is the problem?",
            "translation": "Przykro mi to słyszeć. Jaki jest problem?"
        },
        {
            "role": "Customer",
            "source": "The air conditioning is not working properly.",
            "translation": "Klimatyzacja nie działa prawidłowo."
        },
        {
            "role": "Receptionist",
            "source": "I will contact customer support to find a solution.",
            "translation": "Skontaktuję się z wsparciem klienta, aby znaleźć rozwiązanie."
        },
        {
            "role": "Customer",
            "source": "Thank you for your assistance.",
            "translation": "Dziękuję za pomoc."
        }
    ],
    "faq": [
        {
            "question": "Co oznacza 'report an issue'?",
            "answer": "The phrase 'report an issue' means to inform someone about a problem."
        },
        {
            "question": "Jak używać 'customer support'?",
            "answer": "'Customer support' refers to the service provided to assist customers with their problems or inquiries."
        },
        {
            "question": "Czym są 'technical difficulties'?",
            "answer": "'Technical difficulties' are problems that occur with technology or equipment."
        }
    ],
    "navigation": {
        "modules": [
            {
                "id": "NMB2_61",
                "order": 1,
                "name": "B2⭐ Hotel problems 🏨",
                "durationMinutes": 12,
                "nodes": [
                    {
                        "id": "B2K53",
                        "order": 1,
                        "name": "Staying at a hotel",
                        "description": "Listen and learn",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/estela-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K54",
                        "order": 2,
                        "name": "I am staying in room 502",
                        "description": "Staying at a hotel",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/estela-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K55",
                        "order": 3,
                        "name": "Hotel",
                        "description": "Reporting a problem",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/gareth-sm.png",
                        "availableOnWeb": true
                    }
                ]
            },
            {
                "id": "NMB2_63",
                "order": 2,
                "name": "B2⭐ Transport 🚘",
                "durationMinutes": 19,
                "nodes": [
                    {
                        "id": "B2K56",
                        "order": 1,
                        "name": "Verb collocations, part 1",
                        "description": "Get into the car",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/bill-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K57",
                        "order": 2,
                        "name": "Verb collocations, part 2",
                        "description": "Get on a plane",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/bill-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K58",
                        "order": 3,
                        "name": "Driving a car",
                        "description": "Listen and learn",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/gareth-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K59",
                        "order": 4,
                        "name": "Fasten your seatbelts",
                        "description": "Driving a car",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/gareth-sm.png",
                        "availableOnWeb": true
                    }
                ]
            }
        ]
    }
}