Hotel

{
    "node": {
        "id": "B2K55",
        "name": "Hotel",
        "description": "Reporting a problem",
        "levelDisplayCode": "B2",
        "durationMinutes": 4,
        "availableOnWeb": true,
        "unitOrder": 9,
        "moduleOrder": 2,
        "nodeOrder": 3
    },
    "seo": {
        "title": "Jak nahlásit problém v hotelu anglicky",
        "subtitle": "Naučte se klíčové fráze pro hlášení problémů v hotelu.",
        "metaDescription": "Poznejte anglické fráze pro nahlášení problémů a získání pomoci v hotelech. Podívejte se na naše tipy!"
    },
    "lessons": [
        {
            "id": 303297,
            "name": "Hotel",
            "language": "EN",
            "videoUrl": "https://dev.cdn.beespeaker.com/videos/b1750_1676377262170_libx265.mp4?Expires=1783777298&Signature=F6HJJfgjm4ytlbJgNYV~fdR60RcufjkwtDGKfrXmuwLYaEvgaDTwIgRGehn5kUx3bu7y6RNLPBzvtfns-RoJN3iY4ePpk4Oa2-vrN-7U1f~Spq49cT0CQR1lslqCbPimkbPH2szrTaPV2TCaiuv8dRh-VIV8oPlfkwJmUNNNYvE1kP3vM8fGZuIZb75Utq3Vuo0pW0Nb8Xku-JWzhcTYw9zidKTEPuacmn4gp5qPPMyZe75Pmf2GTUVJdVlfVALyYF1laaLfe76E1V-u3AmZwsxLF9LXYEAOGbZWGRUypDBc-5oofoxegRxTTUnOoHi-YM5w1DCvftM55bvLuvboWA__&Key-Pair-Id=K1XG2B8ZBLUIMM",
            "parts": [
                {
                    "type": "INTRO",
                    "metaType": null,
                    "text": "Have you ever had any problems when you're staying at a hotel and didn't know how to report the problem to the receptionist? Here's an example dialogue. Listen and practice. Your lines will be displayed on the screen",
                    "textTranslation": null,
                    "textAnswer": null,
                    "videoStartMs": 11928,
                    "videoEndMs": 27557
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.",
                    "textTranslation": "Dobré ráno recepce Hotelu Plaza. Tady je Jim. Jak vám mohu pomoci?",
                    "textAnswer": "Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.",
                    "videoStartMs": 28463,
                    "videoEndMs": 33144
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "The air conditioning isn't cooling the room, and it's very difficult for me to sleep.",
                    "textTranslation": "To mě mrzí. Co vypadá, že je problém s klimatizací?",
                    "textAnswer": "The air conditioning isn't cooling the room, and it's very difficult for me to sleep.",
                    "videoStartMs": 36416,
                    "videoEndMs": 41751
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "Yes, it's Room Two Oh One, and my name is Jane Smith.",
                    "textTranslation": "Moc se omlouvám za nepříjemnosti. Uvidím, co pro vás mohu udělat. Je to pokoj 201?",
                    "textAnswer": "Yes, it's Room Two Oh One, and my name is Jane Smith.",
                    "videoStartMs": 45062,
                    "videoEndMs": 52283
                },
                {
                    "type": "QUESTION",
                    "metaType": "BASIC_REPEAT",
                    "text": "No, that's all. Thank you for your help.",
                    "textTranslation": "Děkuji, paní Smith. Okamžitě někoho do vašeho pokoje pošlu, aby zkontroloval klimatizaci. Mohu vám dnes ještě s něčím pomoci?",
                    "textAnswer": "No, that's all. Thank you for your help.",
                    "videoStartMs": 54960,
                    "videoEndMs": 62907
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "____ _______, ___ _______ __ ____ ___ __ ___, ___ ____ ____ ______ ____ ______ ____ ___ ___ ____________ __ __ ____.",
                    "textTranslation": "Dobré ráno recepce Hotelu Plaza. Tady je Jim. Jak vám mohu pomoci?",
                    "textAnswer": "Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.",
                    "videoStartMs": 28463,
                    "videoEndMs": 33144
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "___ ___ ____________ _____ _______ ___ ____, ___ ____ ____ _________ ___ __ __ _____.",
                    "textTranslation": "To mě mrzí. Co vypadá, že je problém s klimatizací?",
                    "textAnswer": "The air conditioning isn't cooling the room, and it's very difficult for me to sleep.",
                    "videoStartMs": 36416,
                    "videoEndMs": 41751
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "___, ____ ____ ___ __ ___, ___ __ ____ __ ____ _____.",
                    "textTranslation": "Moc se omlouvám za nepříjemnosti. Uvidím, co pro vás mohu udělat. Je to pokoj 201?",
                    "textAnswer": "Yes, it's Room Two Oh One, and my name is Jane Smith.",
                    "videoStartMs": 45062,
                    "videoEndMs": 52283
                },
                {
                    "type": "QUESTION",
                    "metaType": "LISTENING",
                    "text": "__, ______ ___. _____ ___ ___ ____ ____.",
                    "textTranslation": "Děkuji, paní Smith. Okamžitě někoho do vašeho pokoje pošlu, aby zkontroloval klimatizaci. Mohu vám dnes ještě s něčím pomoci?",
                    "textAnswer": "No, that's all. Thank you for your help.",
                    "videoStartMs": 54960,
                    "videoEndMs": 62907
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Dobré ráno recepce Hotelu Plaza. Tady je Jim. Jak vám mohu pomoci?",
                    "textTranslation": "____ _______, ___ _______ __ ____ ___ __ ___, ___ ____ ____ ______ ____ ______ ____ ___ ___ ____________ __ __ ____.",
                    "textAnswer": "Good morning, I'm staying in Room Two Oh One, and I've been having some issues with the air conditioning in my room.",
                    "videoStartMs": 28463,
                    "videoEndMs": 33144
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "To mě mrzí. Co vypadá, že je problém s klimatizací?",
                    "textTranslation": "___ ___ ____________ _____ _______ ___ ____, ___ ____ ____ _________ ___ __ __ _____.",
                    "textAnswer": "The air conditioning isn't cooling the room, and it's very difficult for me to sleep.",
                    "videoStartMs": 36416,
                    "videoEndMs": 41751
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Moc se omlouvám za nepříjemnosti. Uvidím, co pro vás mohu udělat. Je to pokoj 201?",
                    "textTranslation": "___, ____ ____ ___ __ ___, ___ __ ____ __ ____ _____.",
                    "textAnswer": "Yes, it's Room Two Oh One, and my name is Jane Smith.",
                    "videoStartMs": 45062,
                    "videoEndMs": 52283
                },
                {
                    "type": "QUESTION",
                    "metaType": "TRANSLATE_REPEAT",
                    "text": "Děkuji, paní Smith. Okamžitě někoho do vašeho pokoje pošlu, aby zkontroloval klimatizaci. Mohu vám dnes ještě s něčím pomoci?",
                    "textTranslation": "__, ______ ___. _____ ___ ___ ____ ____.",
                    "textAnswer": "No, that's all. Thank you for your help.",
                    "videoStartMs": 54960,
                    "videoEndMs": 62907
                }
            ]
        }
    ],
    "keyPhrases": [
        {
            "source": "report an issue",
            "translation": "ohlásit problém"
        },
        {
            "source": "customer support",
            "translation": "zákaznická podpora"
        },
        {
            "source": "technical difficulties",
            "translation": "technické potíže"
        }
    ],
    "vocabulary": [
        {
            "source": "complaint",
            "translation": "stížnost"
        },
        {
            "source": "solution",
            "translation": "řešení"
        },
        {
            "source": "assistance",
            "translation": "pomoc"
        }
    ],
    "sentences": [
        {
            "source": "Good morning, Hotel Plaza reception. This is Jim. How can I help you?",
            "translation": "Dobré ráno, recepce Hotel Plaza. Tady Jim. Jak vám mohu pomoci?"
        },
        {
            "source": "I'm sorry to hear that. What seems to be the problem with the air conditioning?",
            "translation": "Omlouvám se, že to slyším. Jaký je problém s klimatizací?"
        },
        {
            "source": "Thank you, Mrs Smith. I'll send someone to your room right away to check on the air conditioning.",
            "translation": "Děkuji, paní Smithová. Hned pošlu někoho k vám do pokoje, aby zkontroloval klimatizaci."
        },
        {
            "source": "I would like to report an issue with my room.",
            "translation": "Chtěl/a bych ohlásit problém se svým pokojem."
        },
        {
            "source": "The customer support is available 24/7.",
            "translation": "Zákaznická podpora je k dispozici 24/7."
        },
        {
            "source": "We are experiencing technical difficulties with the internet.",
            "translation": "Máme technické potíže s internetem."
        }
    ],
    "dialogue": [
        {
            "role": "Customer",
            "source": "Good morning, I would like to report an issue with my room.",
            "translation": "Dobré ráno, chtěl/a bych ohlásit problém se svým pokojem."
        },
        {
            "role": "Receptionist",
            "source": "I am sorry to hear that. What is the problem?",
            "translation": "Omlouvám se, že to slyším. Jaký je problém?"
        },
        {
            "role": "Customer",
            "source": "The air conditioning is not working properly.",
            "translation": "Klimatizace nefunguje správně."
        },
        {
            "role": "Receptionist",
            "source": "I will contact customer support to find a solution.",
            "translation": "Obraťím se na zákaznickou podporu, abych našel/a řešení."
        },
        {
            "role": "Customer",
            "source": "Thank you for your assistance.",
            "translation": "Děkuji za vaši pomoc."
        }
    ],
    "faq": [
        {
            "question": "Co znamená 'report an issue'?",
            "answer": "Fráze 'report an issue' znamená informovat někoho o problému."
        },
        {
            "question": "Jak používat 'customer support'?",
            "answer": "'Customer support' se vztahuje na službu poskytovanou k pomoci zákazníkům s jejich problémy nebo dotazy."
        },
        {
            "question": "Co jsou 'technical difficulties'?",
            "answer": "'Technical difficulties' jsou problémy, které se vyskytují s technologií nebo vybavením."
        }
    ],
    "navigation": {
        "modules": [
            {
                "id": "NMB2_61",
                "order": 1,
                "name": "B2⭐ Hotel problems 🏨",
                "durationMinutes": 12,
                "nodes": [
                    {
                        "id": "B2K53",
                        "order": 1,
                        "name": "Staying at a hotel",
                        "description": "Listen and learn",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/estela-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K54",
                        "order": 2,
                        "name": "I am staying in room 502",
                        "description": "Staying at a hotel",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/estela-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K55",
                        "order": 3,
                        "name": "Hotel",
                        "description": "Reporting a problem",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/gareth-sm.png",
                        "availableOnWeb": true
                    }
                ]
            },
            {
                "id": "NMB2_63",
                "order": 2,
                "name": "B2⭐ Transport 🚘",
                "durationMinutes": 19,
                "nodes": [
                    {
                        "id": "B2K56",
                        "order": 1,
                        "name": "Verb collocations, part 1",
                        "description": "Get into the car",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/bill-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K57",
                        "order": 2,
                        "name": "Verb collocations, part 2",
                        "description": "Get on a plane",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/bill-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K58",
                        "order": 3,
                        "name": "Driving a car",
                        "description": "Listen and learn",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/gareth-sm.png",
                        "availableOnWeb": true
                    },
                    {
                        "id": "B2K59",
                        "order": 4,
                        "name": "Fasten your seatbelts",
                        "description": "Driving a car",
                        "nodeAvatarUrl": "https://dev.cdn.beespeaker.com/public/avatars/gareth-sm.png",
                        "availableOnWeb": true
                    }
                ]
            }
        ]
    }
}